SHIPPING & RETURNS
SHIPPING POLICY
We currently ship within the United States. Orders are processed within 2–4 business days and typically arrive within 5–8 business days, depending on your location and shipping method selected. During peak seasons or promotions, processing times may be slightly extended. Once your order ships, you will receive a confirmation email with tracking details. Eredità Organics is not responsible for delays caused by carriers, incorrect shipping information, or weather-related issues.
RETURNS & EXCHANGES
Due to the nature of our handcrafted, personal care products, all sales are final. We do not accept returns or exchanges once a product has been opened or used. If you receive an incorrect or damaged item, please contact us within 7 days of delivery at hello@ereditaorganics.com with your order number and a photo of the issue. We’ll work with you to make it right, either through a replacement or store credit, based on the situation.
ORDER ISSUES & SUPPORT
If there is an issue with your order—such as a missing item, damage in transit, or tracking concerns—please reach out to us as soon as possible. Include your full name, order number, and any relevant photos or details. Our team is here to help and ensure you’re satisfied with your experience. Please note: we are unable to refund original shipping charges or cover return shipping costs unless an error was made on our end.